Privacy Policy for Mortad

Effective Date: 1 Dec 2024

1. Introduction

Welcome to Mortad, an application that connects customers with car rental offices. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. By using our App, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information:

• Name, email address, phone number, and other contact details.
• Driver’s license information (if required by Providers).
• Payment information, such as credit card details (processed securely).

Usage Information:

• Device details, such as operating system, browser type, and IP address.
• App usage data, including pages viewed and interactions.

Location Information:

• GPS data to assist in locating nearby rental offices or services.

3. How We Use Your Information

We use the collected information to:

• Facilitate connections between Users and Providers.
• Process payments and manage bookings.
• Improve the functionality and performance of the App.
• Provide customer support and respond to inquiries.
• Comply with legal obligations and resolve disputes.

4. Sharing Your Information

We may share your information with:

• Providers: To facilitate bookings and rental agreements.
• Service Providers: Third-party services that help us operate the App (e.g., payment processors, cloud services).
• Legal Authorities: If required by law or to protect our legal rights.

We do not sell or rent your personal information to third parties.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information and request corrections.
• Request deletion of your account and personal data.
• Opt-out of marketing communications.
• Restrict or object to certain data processing activities.

To exercise these rights, contact us at support@mortaad.com.

7. Cookies and Tracking Technologies

The App may use cookies and similar technologies to enhance your experience. These tools help us understand user behavior, improve services, and personalize content.

8. Retention of Information

We retain your information only as long as necessary to provide our services, comply with legal requirements, or resolve disputes. When no longer needed, we securely delete or anonymize the data.

9. Third-Party Links

The App may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing any personal information.

10. Children’s Privacy

The App is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be communicated via the App, and continued use constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: support@mortaad.com.